Support

Common issues

If you have issues running the scripts, check this first!

• Make sure the script name is available in the Photoshop menu File/Automate. If it isn’t, the script file (Poserframes.jsx, Halation.jsx, Wallflower.jsx, or Silhouettes.jsx) is not in the scripts folder belonging to the currently running version of Photoshop. This happens when you update Photoshop to a new major version, since user added script files aren’t automatically moved to the new scripts folder. It can also happen when you have more than one version of Photoshop installed.
• Make sure you’re running the scripts on JPEG or TIFF images in sRGB color space.

Other known issues:

• The scripts won’t run, or do so unreliably, in Photoshop’s Image Processor. I suggest using droplets for batching instead.

Contact

When problems occur, the best place to ask for help is in the Poserframes user group on Facebook. Others might have better answers than I do and others may benefit from the solutions. If you prefer not to use Facebook, contact me at poserframes@hertze.se.